Yours and your clients’ data is only ever as secure as your company’s IT policy.
By creating a comprehensive and thorough IT policy for your company, you should be aiming to address at least some of the more obvious ways your company could be compromised through your use of IT. Thinking about the way your team uses technology, and the data that you store, you should be able to bolster your security while reassuring clients that their private data is safe with your organisation.
Here are some starting points for you work from when creating your own company IT policy…
Tighten Up Email Practices
Email is a necessary tool, however if employees aren’t given direction and guidance on how best to use it, issues surrounding security can arise. Any IT policy you put in place should have clear rules regarding emails, clearly stating what is and isn’t acceptable use. Using work emails to sign up for suspicious websites, sending unauthorised content to personal email addresses and sending offensive content should be included in your policy. You should also ensure that all emails sent from your company’s addresses include a fully branded email signature so that recipients are sure where the email has come from and can therefore be trusted.
Create and Use Strong Passwords
It goes without saying that passwords are extremely important to a company’s IT security, but you should be sure that everyone across your whole organisation is aware of the best practices when it comes to creating a robust password. We have some pointers on good passwords, and how they can improve your security here.
Internet Access and Usage
The vast majority of companies require internet access to operate, and most employees’ working days will involve accessing the internet. “The internet” is a broad category of IT, and it’s extremely difficult to cover all bases when implementing web usage policies. There are however a number of more general policies that are applicable across many web services which are sensible to introduce. Think about the reasons that employees will need to use the internet, how they will be connecting, and where. Your focus will mostly be on security and productivity, so try to build your policies around these two core principles.
Data Storage and Management
With the introduction of GDPR, data management is more important than ever. The consequences for mishandling client data can result in hefty financial penalties, as well as damaged reputation and business relationships. If you work in a large organisation with multiple people accessing various pieces of data, the role of an IT policy is even more relevant. Be clear that all data and information is property of the company, and that any unauthorised transfer or access of data is in direct breach of your policy.
We have a suite of policies when it comes to IT, all addressing different areas including:
- Remote email access policy
- Remote network access policy
- Remote smart phone access policy
- Change Management policy
- Mobile device standards policy
- Standard hardware configurations
- Wireless access policy
- Accetable Use Policy (AUP)
- Naming standards policy
- Non-disclosure and confidentiality policy
- Standard/approved applications policy
Design of a good environment always starts with the policy and then working out from there. Anyone who joins MCi 4 Service gets access to our wide range of policy templates to help them cover off the areas they require protecting in.
If you would like more advice on creating a robust IT policy, please get in touch. Our consultative approach helps you by implementing policies in how to deal with the topics listed above, as well as more nuanced and tailored guidelines, specific to your organisation.